Can I pick-up frozen raw foods? Yes, frozen raw pet foods, bones, & toppers are available for Curbside Pick-Up. It is best to place your frozen items into your freezer as soon as possible once they leave the store. Related articles Who do I contact with problems? Is there a fee to deliver frozen raw food? What is the Frequent Feeder program? My cat didn't like the food I bought. Do you take it back even though I opened it? My dog didn't like the food I bought. Do you take it back even though I opened it?