A wonderful thing we offer is our Hollywood Feed Promise. If your pet doesn't love it or if you don't love it, we will gladly replace or refund it! This includes open bags of treats and food! However, it does not accommodate for the destruction of toys or beds, or for normal wear and tear for these items.
If you have a specific item you'd like to return and get a refund for, you can take it into your nearest Hollywood Feed store, and one of our associates would be happy to assist you. If you do not live near a Hollywood Feed store, please contact our Customer Service team with your order number or the phone number associated with your account, and our staff will be happy to assist you in that process. You can reach Customer Service at at 888-816-8691 or email@example.com.