Yes, there is a $5.95 surcharge for delivery of frozen items due to the packing material that we include with these deliveries. All frozen items are delivered with an ice pack and in a thermal bag to ensure product safety.
Customers must leave out a cooler bag and frozen ice pack for us to transfer the frozen items to or be home at the time of delivery to take items from the delivery driver to receive a refund for the frozen surcharge. Once we leave the freezer bag with a customer, we cannot take it back or issue a refund due to compliance with FDA guidelines.