We're sorry to hear you have been experiencing some issues with processing your order on our website! To fix this issue, please follow these steps:
- Go to your Payment Methods in your Account by clicking here.
- Click on a payment method.
- Click "Delete" in the upper right corner.
- Delete all of the cards you are not planning on using for your order. You can add these back in later.
- Try processing your order again.
- If you get the error again, delete the last card in your saved payment methods. Go to the checkout page, enter your payment information, and place your order.
If you are still experiencing an Unknown Processing Error, or if you would like assistance in deleting your payment methods, please contact Customer Service at 888-816-8691.