Payments – Hollywood Feed

How is sales tax determined if there is a discount/coupon/promotion/ sale on the item?

Most states require the purchasing party to pay sales tax on manufacturer sponsored discounts. A manufacturer discount is any physical coupon (or promotion) applied to a sale in which Hollywood Fee... See more

Does the 8% case discount on wet food apply if that item is on promotion or on sale?

No, the 8% discount does not apply if that item is on promotion or on sale. See more

How do I add a gift card balance to my account?

Once logged in, please visit the payment methods screen and enter the gift card information under "Redeem a Gift Card" before clicking Redeem. A pop-up will tell you the balance on the gift card an... See more

How do I check my gift card balance?

How do I place an order?

To place an order, please follow these steps: Fill your cart with your desired items on www.hollywoodfeed.com. Click on "My Cart." Ensure that your order is correct. Click on "Proceed to Checkout.... See more

What information do I need to check out?

Checkout is fast and easy. Once you have proceeded to the checkout page, you will be prompted to fill out your information for the following: Shipping Address Phone Number Payment Information Emai... See more

What forms of payment do you accept?

We accept all major credit cards, debit cards, Hollywood Feed Gift Cards and any credits applied to your account. See more

I got an "Unknown Processing Error" when I tried to check out.

We're sorry to hear you have been experiencing some issues with processing your order on our website! To fix this issue, please follow these steps: Go to your Payment Methods in your Account by cl... See more

I received an email saying there was an issue with my payment.

When there is a Charge Error associated with your order, you will receive an email explaining that there was an issue processing your payment. Please note that you have not been charged. Your order... See more