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  1. Hollywood Feed
  2. Customer Support

Customer Support

  • What are the Hollywood Feed store hours? plus icon minus icon
  • Hollywood Feed locations Monday through Saturday are open from 9:00 am - 7:30 pm and 10:00 am - 6:30 pm on Sunday. Stores are closed each year on Easter, Thanksgiving, and Christmas Day. See more
  • How do I contact customer service? plus icon minus icon
  • You can reach our helpful customer service representatives by phone, email, live chat, or text message. Call or text 901-425-0849, email bark@hollywoodfeed.com or chat live with an agent during ope... See more
  • What are your customer service hours? plus icon minus icon
  • Our customer service agents are available for you 7 days a week. Our hours are as follows: Monday - Saturday: 7:30 AM - 7:30 PM CST Sunday: 10 AM - 6:30 PM CST You can contact our agents via email ... See more
  • Is Hollywood Feed on social media? plus icon minus icon
  • Yes! We are on Instagram, Facebook, LinkedIn, TikTok, Twitter, Pinterest, YouTube, and Threads. Check out our pages and follow us to learn more about store events, giveaways, exclusive coupons, win... See more
  • Whom should I ask if I need recommendations for a product? plus icon minus icon
  • We prioritize the ongoing education and training of our Feed Team associates to ensure that they are well-versed in our products, pet health, and nutrition. Each year, all Feed Team associates unde... See more
  • What days or holidays are the stores closed? plus icon minus icon
  • Hollywood Feed locations are closed on Easter, Thanksgiving, and Christmas. See more
  • Are Hollywood Feed stores open on Easter? plus icon minus icon
  • No, our stores are closed on Easter. Any Same Day Delivery orders placed on Christmas Day will be delivered the next day. Sign up for email and Text Club to stay updated on holiday hours! See more
  • Are Hollywood Feed stores open on Thanksgiving? plus icon minus icon
  • No, our stores are closed on Thanksgiving. Any Same Day Delivery orders placed on Christmas Day will be delivered the next day. Sign up for email and Text Club to stay updated on holiday hours! See more
  • Are Hollywood Feed stores open on Christmas Day? plus icon minus icon
  • No, our stores are closed on Christmas Day. Any Same Day Delivery orders placed on Christmas Day will be delivered the next day. Sign up for email and Text Club to stay updated on holiday hours! See more
  • What time do the monthly promotions end? plus icon minus icon
  • Monthly promotions begin and end at at 11:59 PM/Midnight Central. Sign up for our emails and texts to get notified of when new sales launch! See more
  • How do I cancel an order? plus icon minus icon
  • To cancel an order, follow these steps:  Click this link, or simply log into your account on www.hollywoodfeed.com, select "My Account," and then select "Orders." Find the order or item you would ... See more
  • What is your Privacy Policy? plus icon minus icon
  • Here at Hollywood Feed, privacy is very important to us. We will never sell your information to anyone. To read more details, please see our full Privacy Policy below.   Privacy Policy Effective Da... See more
  • How do I submit a CCPA request? plus icon minus icon
  • Please visit our CCPA Request Page to make a CCPA request. See more
  • What are your Terms of Sale? plus icon minus icon
  • Terms of Sale Updated on August 10, 2022 (“Effective Date”). By purchasing any products or services from Hollywood Feed, LLC (“Hollywood Feed,” “us”, “we,” etc.) on or through www.hollywoodfeed.com... See more
  • What are your Terms of Use? plus icon minus icon
  • Terms of Use Updated on August 9, 2022 (“Effective Date”). By clicking "sign in", "create account" or "complete purchase" and entering or otherwise using our website, www.hollywoodfeed.com or our m... See more
  • What is your Accessibility Statement? plus icon minus icon
  • ACCESSIBILITY STATEMENT OF HOLLYWOOD FEED, LLC Hollywood Feed is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigat... See more
  • Do you charge sales tax? plus icon minus icon
  • We charge sales tax for items shipped to states that have brick and mortar Hollywood Feed locations, or states that otherwise require sales tax. These include the following states: AL, AR, FL, GA, ... See more
  • How do I set up a state sales tax exempt account? plus icon minus icon
  • Fill out our Tax Exempt Account Request Form and our team will be in touch regarding your sales tax exempt status within 10-15 business days. See more
  • I have a PetPeople gift card. Can I still use it at Hollywood Feed? plus icon minus icon
  • All PetPeople gift cards are converted to the Hollywood Feed system. Your in-store gift cards will still be redeemable in store, and your online gift cards will be redeemable online and in-store. A... See more
  • I have a PetPeople coupon. Will Hollywood Feed honor it? plus icon minus icon
  • Of course! We will gladly accept any PetPeople coupons until they reach their expiration date. See more
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Customer Service
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Privacy | Terms of Use | Terms of Sale | Accessibility | CCPA/Data Request | Help | Copyright © 2024 Hollywood Feed
Ask an Expert:
Chat Now
1-888-816-8691
Email Hollywood Feed Support - Bark at Us! Bark @ Us
  • Contact Us
  • Orders
  • Refund Policy
  • Shipping Fee
  • Delivery Fee
  • AutoShip
  • Price Match
  • Gift Cards
  • FAQ

  • Welcome
  • Our Brands
  • Careers
  • HF University
  • Our Blog
  • Giving Back

  • Find a Store
  • Grooming & Dog Wash
  • Same Day Delivery
  • Curbside Pick-Up
  • Rescue & Partnerships
  • Online Donations

Privacy | Terms of Use | Terms of Sale | Accessibility | CCPA/Data Request | Help | © 2024 Hollywood Feed