Customer Support

  • How do I submit a CCPA request? plus icon minus icon
    • Please visit our CCPA Request Page to make a CCPA request. See more
  • What are your Terms of Sale? plus icon minus icon
    • Terms of Sale Updated on August 10, 2022 (“Effective Date”). By purchasing any products or services from Hollywood Feed, LLC (“Hollywood Feed,” “us”, “we,” etc.) on or through www.hollywoodfeed.com... See more
  • What are your Terms of Use? plus icon minus icon
    • Terms of Use Updated on August 9, 2022 (“Effective Date”). By clicking "sign in", "create account" or "complete purchase" and entering or otherwise using our website, www.hollywoodfeed.com or our m... See more
  • What is your Accessibility Statement? plus icon minus icon
    • ACCESSIBILITY STATEMENT OF HOLLYWOOD FEED, LLC Hollywood Feed is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigat... See more
  • How do I contact customer service? plus icon minus icon
    • You can reach our helpful customer service representatives by phone, email, live chat, or text message. Call or text 901-425-0849, email bark@hollywoodfeed.com or chat live with an agent during ope... See more
  • What are your customer service hours? plus icon minus icon
    • Our customer service agents are available for you 7 days a week. Our hours are as follows: Monday - Saturday: 7:30 AM - 7:30 PM CST Sunday: 10 AM - 6:30 PM CST You can contact our agents via email ... See more
  • Whom should I ask if I need recommendations for a product? plus icon minus icon
    • We train all of our employees for over 40 hours each year on our products, pet health, and nutrition. If you are in-store, any of our associates would be more than happy to make product recommendat... See more
  • How do I cancel an order? plus icon minus icon
    • To cancel an order, follow these steps:  Click this link, or simply log into your account on www.hollywoodfeed.com, select "My Account," and then select "Orders." Find the order or item you would ... See more
  • Do you charge sales tax? plus icon minus icon
    • We charge sales tax for items shipped to states that have brick and mortar Hollywood Feed locations, or states that otherwise require sales tax. These include the following states: AL, AR, FL, GA, ... See more
  • I have a question about your grooming services. plus icon minus icon
    • We are so excited that you are interested in our grooming services! We offer full-service grooming and self dog-washes at select locations. Please visit this link to find a location near you.  To b... See more
  • Do you work with shelters and other pet-related organizations? plus icon minus icon
    • We are proud to support our rescue and pet community through the Hollywood Feed Rescue Partners program! We provide a place for rescues to host adoption days on a regular schedule, collect donation... See more
  • How do I apply for a job at Hollywood Feed? plus icon minus icon
    • We appreciate your interest in joining Team Feed! Go to careers.hollywoodfeed.com and submit an application for one of our open positions! Upon submission of your application, the appropriate hirin... See more
  • What is your Privacy Policy? plus icon minus icon
    • Here at Hollywood Feed, privacy is very important to us. We will never sell your information to anyone. To read more details, please see our full Privacy Policy below.   Privacy Policy Effective Da... See more