How to Add a Tip to Your Online OrderIf you would like to add a tip for your delivery driver through your online account, please follow these steps:Log in to your online account.Click on the Orders...
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Customers must leave out a cooler bag and frozen ice pack for us to transfer the frozen items to or be home at the time of delivery to take items from the delivery driver to receive a refund for th...
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Yes! However, delivery may be delayed or suspended in severe weather. Please opt into our emails & texts and check your store's facebook for information regarding store openings, closures, and deli...
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Yes! However, delivery may be delayed or suspended in severe weather. Please opt into our emails & texts and check your store's facebook for information regarding store openings, closures, and deli...
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How to Add Delivery Instructions & Gate CodesWhere do I enter my gate code or delivery notes? If you have specific instructions for your driver—such as a gate code, a request to ring the doorbell, ...
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We deliver pet food, treats, toys and supplies to customers in our eligible areas. Delivery is FREE for eligible orders over $49*. Any eligible orders under $49* will incur a $9.95 delivery fee. Al...
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Same Day Delivery: Coverage & EligibilityWhere is Same Day Delivery available? Our Same Day Delivery program is rapidly expanding. We currently offer this service in all our major markets as well a...
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We deliver throughout the day, seven days a week. Deliveries typically begin within 30 minutes of the store opening. If your order is placed before 6:00 PM, we guarantee you will receive your order...
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Same Day Delivery is FREE for all eligible purchases of $49* or more. Eligible orders less than $49 will incur a $9.95 delivery fee.
*Subtotal is the transaction total prior to taxes and after othe...
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For FREE same day delivery, there is a minimum eligible purchase of $49*. Eligible orders less than $49* will incur a $9.95 delivery fee. Items ordered must qualify for same day delivery. Any items...
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Online Pricing & Same Day Delivery RebatesAre online prices different from in-store prices? Our online prices may differ slightly from in-store prices. However, we are committed to ensuring you get...
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No, you do not have to be home or present at work. At checkout, there will be a field where you can leave delivery instructions for our drivers. If no instructions are left, our delivery drivers wi...
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Same Day Delivery: How to Order & Cutoff TimesWhat is the cutoff time for Same Day Delivery? To receive your order today, please place it before 6:00 PM.
Orders placed before 6:00 PM: delivered tod...
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Yes! Orders placed before 6:00 PM, seven days a week, will deliver on the same day.
Delivery not available on Easter, Thanksgiving, or Christmas. Other holidays may have abbreviated hours and adjus...
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We are happy to look into placing a special order for you. For all special orders, please contact our Customer Service team at 888-816-8691 or bark@hollywoodfeed.com, or come into your nearest Ho...
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Yes, we currently deliver frozen raw food through Same Day Delivery only. It is best to open your package immediately upon arrival and to place the frozen raw items directly in the freezer.
Verify ...
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Frozen Delivery Surcharge & Bag RefundsWhat is the Frozen Delivery Surcharge? There is a $5.95 surcharge for the delivery of frozen items. This fee covers the cost of the specialized packing materi...
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The deadline for Same Day Delivery is 6:00 PM, seven days a week. You can place an order whenever you like but we recommend placing the order before 6:00 PM to guarantee delivery on the same day!...
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Our Hollywood Feed Promise extends from our physical stores to our online shop. If for any reason you're not happy with your purchase, please email bark@hollywoodfeed.com, or you can call 888-816-8...
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On occasion we are out of stock on an item that has been ordered. There are a few ways that we handle this.
For foods, we will contact you by phone and/or email to determine if you would like a dif...
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Yes, your purchase of a Frequent Feeder eligible dog/cat food item will accumulate towards your total number of purchases to qualify for the free dog/cat food item. Please be sure that you are logg...
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