Customers must leave out a cooler bag and frozen ice pack for us to transfer the frozen items to or be home at the time of delivery to take items from the delivery driver to receive a refund for th...
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Yes! However, delivery may be delayed or suspended in severe weather. Please opt into our emails & texts and check your store's facebook for information regarding store openings, closures, and deli...
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Yes! However, delivery may be delayed or suspended in severe weather. Please opt into our emails & texts and check your store's facebook for information regarding store openings, closures, and deli...
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We are currently not able to process tips after an order has been placed, but you can always add a tip in the optional tip section of the checkout page before you click "Place Your Order."
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Any delivery instructions, including a gate code, where you would like your order delivered if not at the front door, whether to knock or ring the doorbell, etc. should be put into the "Delivery In...
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We deliver pet food, treats, toys and supplies to customers in our eligible areas. Delivery is FREE for eligible orders over $49*. Any eligible orders under $49* will incur a $9.95 delivery fee. Al...
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Same Day Delivery is an expanding program and we're adding new areas as often as possible. Same Day Delivery is offered in each of our markets as well as surrounding neighborhoods. To see if you ar...
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We deliver throughout the day, seven days a week. Deliveries typically begin within 30 minutes of the store opening. If your order is placed before 6:00 PM, we guarantee you will receive your order...
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Same Day Delivery is FREE for all eligible purchases of $49* or more. Eligible orders less than $49 will incur a $9.95 delivery fee.
*Subtotal is the transaction total prior to taxes and after othe...
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For FREE same day delivery, there is a minimum eligible purchase of $49*. Eligible orders less than $49* will incur a $9.95 delivery fee. Items ordered must qualify for same day delivery. Any items...
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Our online prices may differ slightly from our in-store prices. We want to make sure that we are doing what's right by you, our customer, so we give our Same Day Delivery customers an automatic reb...
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No, you do not have to be home or present at work. At checkout, there will be a field where you can leave delivery instructions for our drivers. If no instructions are left, our delivery drivers wi...
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You can order online! When ordering online, be sure to select “Same Day Delivery” as your shipping method at checkout to see which of your items qualify for same day delivery. For delivery, make su...
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Yes! Orders placed before 6:00 PM, seven days a week, will deliver on the same day.
Delivery not available on Easter, Thanksgiving, or Christmas. Other holidays may have abbreviated hours and adjus...
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We are happy to look into placing a special order for you. For all special orders, please contact our Customer Service team at 888-816-8691 or bark@hollywoodfeed.com, or come into your nearest Ho...
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Yes, we currently deliver frozen raw food through Same Day Delivery only. It is best to open your package immediately upon arrival and to place the frozen raw items directly in the freezer.
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Yes, there is a $5.95 surcharge for delivery of frozen items due to the packing material that we include with these deliveries. All frozen items are delivered with an ice pack and in a Hollywood Fe...
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The deadline for Same Day Delivery is 6:00 PM, seven days a week. You can place an order whenever you like but we recommend placing the order before 6:00 PM to guarantee delivery on the same day!...
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Our Hollywood Feed Promise extends from our physical stores to our online shop. If for any reason you're not happy with your purchase, please email bark@hollywoodfeed.com, or you can call 888-816-8...
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On occasion we are out of stock on an item that has been ordered. There are a few ways that we handle this.
For foods, we will contact you by phone and/or email to determine if you would like a dif...
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Yes, your purchase of a Frequent Feeder eligible dog/cat food item will accumulate towards your total number of purchases to qualify for the free dog/cat food item. Please be sure that you are logg...
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